Effective Date: 17/04/2026

At Alex Autoservice Ltd, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website or use our services, how we use it, and how we keep it secure.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, surname, and vehicle registration number.

• Contact Data: Email address, phone number, and billing/service address.

• Vehicle Data: Make, model, mileage, and service history.

• Transaction Data: Details about payments and services you have purchased from us.

• Technical Data: IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your information to provide professional automotive services and comply with Irish legal obligations. Specifically, we use it to:

• Provide quotes and book service appointments.

• Carry out repairs, maintenance, and NCT/DOE preparation.

• Process payments and issue invoices.

• Send service reminders or updates regarding your vehicle.

• Communicate with you regarding customer service enquiries.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), the main bases we rely on are:

1. Contractual Necessity: To perform the services you have requested.

2. Legal Obligation: To maintain records for tax and safety purposes.

3. Legitimate Interests: To improve our services and maintain a record of your vehicle’s history for your benefit.

4. Data Sharing

We do not sell or rent your data to third parties. We may share your information only with:

• Parts Suppliers: To order specific components for your vehicle.

• Payment Processors: To securely handle transactions.

• Regulatory Bodies: If required by Irish law or to verify NCT/roadworthiness status.

5. Data Security

We take security seriously. Your personal information is stored securely, and we use industry-standard physical and digital measures to protect it from unauthorised access, alteration, or disclosure.

6. Your Rights

Under Irish and EU data protection law, you have several rights, including:

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to request that we correct inaccurate information.

• Erasure: The right to ask us to delete your data (where legal obligations allow).

• Portability: The right to request a transfer of your data to another service provider.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings at any time.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Alex Autoservice Ltd

Unit 17/19, Westpoint Business Park
Navan Road, Dublin 15
D15 VY26, Ireland

Email:

Phone: (01) 552 9098